{"id":3452,"date":"2024-09-23T20:34:12","date_gmt":"2024-09-23T18:34:12","guid":{"rendered":"https:\/\/pdrtools.ch\/privacy-policy-eu\/"},"modified":"2026-01-14T09:58:08","modified_gmt":"2026-01-14T08:58:08","slug":"privacy-policy-eu","status":"publish","type":"page","link":"https:\/\/pdrtools.ch\/en\/privacy-policy-eu\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Privacy policy<\/h2>\n\n<p class=\"has-small-font-size\">This Privacy Policy applies to users residing in Switzerland and the European Economic Area (EEA) and complies with the revised Swiss Data Protection Act (revDSG) and the General Data Protection Regulation (GDPR).<\/p>\n\n<p>In this privacy policy, we provide information on how we process personal data on the website <strong><a href=\"https:\/\/pdrtools.ch\/en\/\">https:\/\/pdrtools.ch<\/a><\/strong> process personal data.<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h2 class=\"wp-block-heading\">1. purposes of data processing<\/h2>\n\n<h3 class=\"wp-block-heading\">1.1 Contact requests<\/h3>\n\n<p><strong>Processed data:<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>Name<\/li>\n\n\n\n<li>E-mail address<\/li>\n\n\n\n<li>Telephone number (if provided)<\/li>\n\n\n\n<li>Content of the request<\/li>\n<\/ul>\n\n<p><strong>Legal basis:<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>Contract \/ pre-contractual measures<\/li>\n\n\n\n<li>Legitimate interest (answering inquiries)<\/li>\n<\/ul>\n\n<p><strong>Storage:<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>Up to 12 months after completion of the request<\/li>\n<\/ul>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h3 class=\"wp-block-heading\">1.2 Orders &amp; contract processing<\/h3>\n\n<p><strong>Processed data:<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>Name<\/li>\n\n\n\n<li>Billing and delivery address<\/li>\n\n\n\n<li>E-mail address<\/li>\n\n\n\n<li>Phone number<\/li>\n\n\n\n<li>Order data<\/li>\n<\/ul>\n\n<p><strong>Legal basis:<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>Contract fulfillment<\/li>\n\n\n\n<li>Legal obligation<\/li>\n<\/ul>\n\n<p><strong>Storage:<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>10 years<\/strong> in accordance with the Swiss Code of Obligations<\/li>\n<\/ul>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h3 class=\"wp-block-heading\">1.3 Payments<\/h3>\n\n<p>Payments are processed via <strong>external payment service providers<\/strong> (e.g. Stripe, PayPal).<\/p>\n\n<p>We <strong>do not<\/strong> receive <strong>full credit card or account details<\/strong>.<\/p>\n\n<p><strong>Processed data:<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>Name<\/li>\n\n\n\n<li>E-mail address<\/li>\n\n\n\n<li>Payment status<\/li>\n\n\n\n<li>Transaction references<\/li>\n<\/ul>\n\n<p><strong>Legal basis:<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>Contract fulfillment<\/li>\n\n\n\n<li>Legal obligation<\/li>\n<\/ul>\n\n<p><strong>Storage:<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>10 years<\/li>\n<\/ul>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h3 class=\"wp-block-heading\">1.4 Customer account<\/h3>\n\n<p><strong>Processed data:<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>Name<\/li>\n\n\n\n<li>Address<\/li>\n\n\n\n<li>E-mail address<\/li>\n\n\n\n<li>Order history<\/li>\n<\/ul>\n\n<p><strong>Legal basis:<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>Contract fulfillment<\/li>\n<\/ul>\n\n<p><strong>Storage:<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>Until deletion of the account<br\/>(legal obligations remain reserved)<\/li>\n<\/ul>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h3 class=\"wp-block-heading\">1.5 Newsletter \/ Circular letter<\/h3>\n\n<p><strong>Processed data:<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>Name<\/li>\n\n\n\n<li>E-mail address<\/li>\n<\/ul>\n\n<p><strong>Legal basis:<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Consent<\/strong><\/li>\n<\/ul>\n\n<p><strong>Storage:<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>Until revocation of consent<\/li>\n<\/ul>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h3 class=\"wp-block-heading\">1.6 Legal obligations<\/h3>\n\n<p>We process data to fulfill legal requirements (e.g. tax, accounting and retention obligations).<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h3 class=\"wp-block-heading\">1.7 Security &amp; fraud prevention<\/h3>\n\n<p>Technical data such as IP addresses may be processed to protect our legitimate interests (e.g. prevention of misuse and fraud).<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h2 class=\"wp-block-heading\">2. cookies<\/h2>\n\n<p>Our website uses cookies. You can find details in our <strong>cookie policy<\/strong>. <\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h2 class=\"wp-block-heading\">3. disclosure of data<\/h2>\n\n<p>It will only be passed on:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>to service providers (e.g. hosting, payment providers)<\/li>\n\n\n\n<li>in case of legal obligation<\/li>\n\n\n\n<li>in the context of a business transfer<\/li>\n<\/ul>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h2 class=\"wp-block-heading\">4. data security<\/h2>\n\n<p>We take appropriate technical and organizational security measures.<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h2 class=\"wp-block-heading\">5. third-party websites<\/h2>\n\n<p>We accept no responsibility for the content of external websites.<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h2 class=\"wp-block-heading\">6. changes<\/h2>\n\n<p>This privacy policy can be customized.<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h2 class=\"wp-block-heading\">7. your rights<\/h2>\n\n<p>In particular, you have the right to:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Information<\/li>\n\n\n\n<li>Correction<\/li>\n\n\n\n<li>Deletion<\/li>\n\n\n\n<li>Restriction<\/li>\n\n\n\n<li>Data portability<\/li>\n\n\n\n<li>Revocation of consent<\/li>\n\n\n\n<li>Contradiction<\/li>\n<\/ul>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h2 class=\"wp-block-heading\">8. right of appeal<\/h2>\n\n<ul class=\"wp-block-list\">\n<li><strong>Switzerland:<\/strong> Federal Data Protection and Information Commissioner (FDPIC)<\/li>\n\n\n\n<li><strong>EU:<\/strong> competent data protection authority in your country of residence<\/li>\n<\/ul>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h2 class=\"wp-block-heading\">9. responsible person<\/h2>\n\n<p><strong>Balmer Storm Solutions<\/strong><br\/>Schaffhausen, Switzerland<br\/>E-mail: <a>info@pdrtools.ch<\/a><br\/>Phone: +41 78 947 43 88<br\/>Website: <a href=\"https:\/\/pdrtools.ch\/en\/\">https:\/\/pdrtools.ch<\/a><\/p>\n\n<p><strong>Status:<\/strong> 14.01.2026<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Privacy policy This Privacy Policy applies to users residing in Switzerland and the European Economic Area (EEA) and complies with the revised Swiss Data Protection Act (revDSG) and the General Data Protection Regulation (GDPR). In this privacy policy, we provide information on how we process personal data on the website https:\/\/pdrtools.ch process personal data. 1. 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