Privacy policy

This Privacy Policy applies to users residing in Switzerland and the European Economic Area (EEA) and complies with the revised Swiss Data Protection Act (revDSG) and the General Data Protection Regulation (GDPR).

In this privacy policy, we provide information on how we process personal data on the website https://pdrtools.ch process personal data.

1. purposes of data processing

1.1 Contact requests

Processed data:

  • Name
  • E-mail address
  • Telephone number (if provided)
  • Content of the request

Legal basis:

  • Contract / pre-contractual measures
  • Legitimate interest (answering inquiries)

Storage:

  • Up to 12 months after completion of the request

1.2 Orders & contract processing

Processed data:

  • Name
  • Billing and delivery address
  • E-mail address
  • Phone number
  • Order data

Legal basis:

  • Contract fulfillment
  • Legal obligation

Storage:

  • 10 years in accordance with the Swiss Code of Obligations

1.3 Payments

Payments are processed via external payment service providers (e.g. Stripe, PayPal).

We do not receive full credit card or account details.

Processed data:

  • Name
  • E-mail address
  • Payment status
  • Transaction references

Legal basis:

  • Contract fulfillment
  • Legal obligation

Storage:

  • 10 years

1.4 Customer account

Processed data:

  • Name
  • Address
  • E-mail address
  • Order history

Legal basis:

  • Contract fulfillment

Storage:

  • Until deletion of the account
    (legal obligations remain reserved)

1.5 Newsletter / Circular letter

Processed data:

  • Name
  • E-mail address

Legal basis:

  • Consent

Storage:

  • Until revocation of consent

1.6 Legal obligations

We process data to fulfill legal requirements (e.g. tax, accounting and retention obligations).

1.7 Security & fraud prevention

Technical data such as IP addresses may be processed to protect our legitimate interests (e.g. prevention of misuse and fraud).

2. cookies

Our website uses cookies. You can find details in our cookie policy.

3. disclosure of data

It will only be passed on:

  • to service providers (e.g. hosting, payment providers)
  • in case of legal obligation
  • in the context of a business transfer

4. data security

We take appropriate technical and organizational security measures.

5. third-party websites

We accept no responsibility for the content of external websites.

6. changes

This privacy policy can be customized.

7. your rights

In particular, you have the right to:

  • Information
  • Correction
  • Deletion
  • Restriction
  • Data portability
  • Revocation of consent
  • Contradiction

8. right of appeal

  • Switzerland: Federal Data Protection and Information Commissioner (FDPIC)
  • EU: competent data protection authority in your country of residence

9. responsible person

Balmer Storm Solutions
Schaffhausen, Switzerland
E-mail: info@pdrtools.ch
Phone: +41 78 947 43 88
Website: https://pdrtools.ch

Status: 14.01.2026