{"id":6716,"date":"2021-04-13T13:26:17","date_gmt":"2021-04-13T11:26:17","guid":{"rendered":"https:\/\/pdrtools.ch\/stotte\/"},"modified":"2024-11-13T20:42:32","modified_gmt":"2024-11-13T19:42:32","slug":"stotte","status":"publish","type":"page","link":"https:\/\/pdrtools.ch\/da\/stotte\/","title":{"rendered":"OFTE STILLEDE SP\u00d8RGSM\u00c5L Support"},"content":{"rendered":"\n\n\t<section class=\"section\" id=\"section_1878317650\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n\t<div id=\"gap-1283517590\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1283517590 {\n  padding-top: 55px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<div class=\"row align-center\"  id=\"row-1206969792\">\n\n\n\t<div id=\"col-1760032264\" class=\"col medium-8 small-12 large-5\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n\n\t<div id=\"text-189768909\" class=\"text\">\n\t\t\n\n<h1>Kundeservice<\/h1>\n\t\t\n<style>\n#text-189768909 {\n  font-size: 1.5rem;\n}\n<\/style>\n\t<\/div>\n\t\n<p>Her finder du alle vigtige oplysninger om levering, betaling, returnering, ordrer og din konto.<\/p>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1878317650 {\n  padding-top: 5px;\n  padding-bottom: 5px;\n  background-color: rgb(255,255,255);\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section\" id=\"section_1082464020\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n\t<div id=\"gap-266613098\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-266613098 {\n  padding-top: 15px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<div class=\"row align-equal\"  id=\"row-1912352580\">\n\n\n\t<div id=\"col-245186454\" class=\"col medium-6 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\" style=\"background-color:rgb(255, 255, 255);\" >\n\t\t\t\n\t\t\t\n\n\n\t<a class=\"plain\" href=\"\/faq\/versand\" >\t<div class=\"icon-box featured-box icon-box-center text-center\"  >\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n\n<h3>Forsendelse<\/h3>\n<p><span style=\"font-size: 90%;\">F\u00e5 mere at vide om vores leveringsmuligheder, leveringsomkostninger og ansl\u00e5ede leveringstider.<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t<\/a>\n\t\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-245186454 > .col-inner {\n  border-radius: 10px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n\t<div id=\"col-103091818\" class=\"col medium-6 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\" style=\"background-color:rgb(255, 255, 255);\" >\n\t\t\t\n\t\t\t\n\n\n\t<a class=\"plain\" href=\"\/faq\/zahlungen\" >\t<div class=\"icon-box featured-box icon-box-center text-center\"  >\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n\n<h3>Betaling<\/h3>\n<p><span style=\"font-size: 90%;\">Information om accepterede betalingsmetoder og sikre betalingsprocesser.<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t<\/a>\n\t\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-103091818 > .col-inner {\n  border-radius: 10px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n\t<div id=\"col-400428969\" class=\"col medium-6 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\" style=\"background-color:rgb(255, 255, 255);\" >\n\t\t\t\n\t\t\t\n\n\n\t<a class=\"plain\" href=\"\/faq\/retouren\" >\t<div class=\"icon-box featured-box icon-box-center text-center\"  >\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n\n<h3>Returnerer<\/h3>\n<p><span style=\"font-size: 90%;\">Her finder du alt, hvad du har brug for at vide om returnering og tilbagebetaling.<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t<\/a>\n\t\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-400428969 > .col-inner {\n  border-radius: 10px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n\t<div id=\"col-402284914\" class=\"col medium-6 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\n\t<a class=\"plain\" href=\"\/mein-konto-2\/orders\/\" >\t<div class=\"icon-box featured-box icon-box-center text-center\"  >\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n\n<h3>Bestillinger<\/h3>\n<p><span style=\"font-size: 90%;\">F\u00f8lg status p\u00e5 din bestilling, og f\u00e5 mere at vide om bestillingsprocessen.<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t<\/a>\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-990138566\" class=\"col medium-6 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\" style=\"background-color:rgb(255, 255, 255);\" >\n\t\t\t\n\t\t\t\n\n\n\t<a class=\"plain\" href=\"\/mein-konto-2\/\" >\t<div class=\"icon-box featured-box icon-box-center text-center\"  >\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n\n<h3>Konto<\/h3>\n<p><span style=\"font-size: 90%;\">Tips til at oprette en konto, administrere og opdatere dine personlige data.<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t<\/a>\n\t\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-990138566 > .col-inner {\n  border-radius: 10px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n\n<style>\n#row-1912352580 > .col > .col-inner {\n  padding: 40px 40px 40px 40px;\n  background-color: rgb(255,255,255);\n}\n<\/style>\n<\/div>\n<div class=\"row row-collapse\"  id=\"row-1895945922\">\n\n\n\t<div id=\"col-1873572661\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n\n<a href=\"\/kontakt\/\" class=\"button primary\" >\n\t\t<span>Kontakt os<\/span>\n\t<\/a>\n\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1082464020 {\n  padding-top: 45px;\n  padding-bottom: 45px;\n  background-color: rgb(240, 246, 249);\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section\" id=\"section_1335136842\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row\"  id=\"row-1946565618\">\n\n\n\t<div id=\"col-1366130955\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n\n<h2>Ofte stillede sp\u00f8rgsm\u00e5l<\/h2>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n<div class=\"row\"  id=\"row-1554234085\">\n\n\n\t<div id=\"col-716377627\" class=\"col medium-12 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"accordion\">\n\n\t<div id=\"accordion-1444208948\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1444208948-label\" class=\"accordion-title plain\" href=\"#accordion-item-hvad-hvis-jeg-f\u00e5r-brug-for-at-\u00e6ndre-min-bestilling?\" aria-expanded=\"false\" aria-controls=\"accordion-1444208948-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Sl\u00e5 til\/fra\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Hvad hvis jeg f\u00e5r brug for at \u00e6ndre min bestilling?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1444208948-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1444208948-label\">\n\t\t\t\n\n<p>Hvis du har afgivet og betalt for en ordre, men gerne vil foretage en \u00e6ndring, bedes du kontakte os med det samme.<\/p>\n<p>N\u00e5r vi er begyndt at behandle en skr\u00e6ddersyet ordre, kan der ikke foretages flere \u00e6ndringer.\nFor standardordrer, der allerede er afsendt, kan du returnere ordren inden for 7 dage og f\u00e5 den byttet. <\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1474238274\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1474238274-label\" class=\"accordion-title plain\" href=\"#accordion-item-hvad-hvis-jeg-har-brug-for-at-\u00e6ndre-min-leveringsadresse?\" aria-expanded=\"false\" aria-controls=\"accordion-1474238274-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Sl\u00e5 til\/fra\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Hvad hvis jeg har brug for at \u00e6ndre min leveringsadresse?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1474238274-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1474238274-label\">\n\t\t\t\n\n<p>Kontakt os straks, hvis du har brug for at \u00e6ndre din leveringsadresse.<\/p>\n<p>N\u00e5r en ordre er afsendt, er det ikke l\u00e6ngere muligt at \u00e6ndre adressen.  <\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1642508191\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1642508191-label\" class=\"accordion-title plain\" href=\"#accordion-item-kan-jeg-f\u00e5-en-ekspreslevering?\" aria-expanded=\"false\" aria-controls=\"accordion-1642508191-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Sl\u00e5 til\/fra\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Kan jeg f\u00e5 en ekspreslevering?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1642508191-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1642508191-label\">\n\t\t\t\n\n<p>Inden for Schweiz kan du v\u00e6lge PostPac Priority, som forventes at v\u00e6re fremme n\u00e6ste dag.<\/p>\n<p>For internationale ordrer bedes du tjekke de tilg\u00e6ngelige forsendelsesmuligheder ved kassen.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-612933232\" class=\"col medium-12 small-12 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"accordion\">\n\n\t<div id=\"accordion-3803970199\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3803970199-label\" class=\"accordion-title plain\" href=\"#accordion-item-hvordan-f\u00e5r-jeg-mine-penge-tilbage?\" aria-expanded=\"false\" aria-controls=\"accordion-3803970199-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Sl\u00e5 til\/fra\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Hvordan f\u00e5r jeg mine penge tilbage?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3803970199-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3803970199-label\">\n\t\t\t\n\n<p>Hvis du ikke er tilfreds med dit k\u00f8b, kan du returnere det inden for 7 dage, og vi refunderer dine penge.\nBem\u00e6rk venligst ovenst\u00e5ende betingelser for returnering. <\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1313122013\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1313122013-label\" class=\"accordion-title plain\" href=\"#accordion-item-jeg-har-mistet-min-adgangskode,-hvordan-kan-jeg-logge-ind?\" aria-expanded=\"false\" aria-controls=\"accordion-1313122013-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Sl\u00e5 til\/fra\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Jeg har mistet min adgangskode, hvordan kan jeg logge ind?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1313122013-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1313122013-label\">\n\t\t\t\n\n<p>Hvis du har mistet din adgangskode eller dine loginoplysninger, bedes du kontakte os for at nulstille din konto.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2411304341\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2411304341-label\" class=\"accordion-title plain\" href=\"#accordion-item-hvad-sker-der-med-mine-personlige-data?\" aria-expanded=\"false\" aria-controls=\"accordion-2411304341-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Sl\u00e5 til\/fra\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Hvad sker der med mine personlige data?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2411304341-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2411304341-label\">\n\t\t\t\n\n<p>L\u00e6s venligst vores privatlivspolitik for alle detaljer.<\/p>\n<p>Vi s\u00e6lger eller videregiver ikke dine data, medmindre det er n\u00f8dvendigt for denne webshops funktionalitet, f.eks. til betalingssystemet.<\/p>\n<p> <\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1335136842 {\n  padding-top: 55px;\n  padding-bottom: 55px;\n}\n@media (min-width:550px) {\n  #section_1335136842 {\n    padding-top: 50px;\n    padding-bottom: 50px;\n  }\n}\n@media (min-width:850px) {\n  #section_1335136842 {\n    padding-top: 80px;\n    padding-bottom: 80px;\n  }\n}\n<\/style>\n\t<\/section>\n\t\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"footnotes":""},"class_list":["post-6716","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/pdrtools.ch\/da\/wp-json\/wp\/v2\/pages\/6716","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pdrtools.ch\/da\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pdrtools.ch\/da\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pdrtools.ch\/da\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pdrtools.ch\/da\/wp-json\/wp\/v2\/comments?post=6716"}],"version-history":[{"count":2,"href":"https:\/\/pdrtools.ch\/da\/wp-json\/wp\/v2\/pages\/6716\/revisions"}],"predecessor-version":[{"id":6742,"href":"https:\/\/pdrtools.ch\/da\/wp-json\/wp\/v2\/pages\/6716\/revisions\/6742"}],"wp:attachment":[{"href":"https:\/\/pdrtools.ch\/da\/wp-json\/wp\/v2\/media?parent=6716"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}